Relationship Economics® Newsletter
October 2007
How do you define success? To some it's a critical touch point, a milestone, or a completed project or campaign. To others, it's the journey. Yet to others, it's reaching key individuals. In Strategic Relationship Planning, defining success at the onset of any relationship-centric goal is critical to not only developing the path to get there, but focusing on the right metrics to gauge your true progress.
As many of our clients embark on FY'08 planning efforts around this time of the year, we're tackling topics such as social networking, making training stick, and a concious effort to bring more candor and open dialgue not only about doing more of the same in the new year (read: incrementalism), but truly doing things differently (innovation). Here is to your journey.
Defining Success
By Linda Flynn, PhD - Partner
Talent Development Practice Leader
Before taking on any coaching engagement with an individual or company that wants to put a coaching program in place, I always ask them, What will success look like? How will we know that we have achieved what you want and need to achieve?
Typically, the response I get is dead silence.
Most people understand that something in their organization or individual performance needs to change, but they haven’t thought through – in measurable terms – what they specifically need to accomplish.
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complete article >>
Making Training Stick
By Ian Savage - Partner
Profitable Revenue Growth Practice Leader
In today’s marketplace, training falls into two main categories: effectiveness training, designed to improve individual performance, and the training organizations do to achieve widespread change across the board.
An individual can attend a two-day workshop to learn how to ask better questions or improve his presentation skills and then leave that training session with the tools he needs to improve his personal skills. But when dealing with widespread change – a new process for an entire sales organization to become more customer service focused, for example – results are not quite as easy or immediate.
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complete article >>
LinkedIn® Etiquette, Please!
Having used a number of social networking technologies over
the past several years, I continue to be mesmerized by the sheer lack of professional
etiquette when it comes to utilizing these tools and sites.
By far, the most
prevalent one is LinkedIn and a great deal of market buzz surrounding this
platform has reinvigorated the following top 10 etiquette requests of everyone
who sees a direct and relevant benefit to achieving their personal and professional
objectives from this environment.
Top 10 LinkedIn Etiquette Requests:
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complete article >>
We hope you enjoy this month's Relationship
Economics® Newsletter and will forward it to colleagues you deem of
value.
Best,
David
David Nour - Managing Partner |
Author | Social Networking Catalyst
Relationship Economics - Atlanta
404-419-2115 x9101
dnour@nourgroup.com
