relationship economics

 
September 28th, 2010

Relationship Economics Tip of the Week: How Many Accounting Salespeople Do You Know?

Exclusively for RENetworks Members…

Many technical professionals are often horrible at selling themselves. Many accountants, attorneys, consultants, and engineers don’t think of themselves as salespeople – and they don’t want to! Their DNA, through their academic and educational foundation and their professional development, seldom includes the notion of strategic relationships and business development best practices.

Many people in the accounting and engineering professions, for example, are not typically extroverts: It’s just not…

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September 23rd, 2010

Hosting the Emory EMBA’00 Reunion Reception

Looking forward to hosting old friends from the Emory EMBA’00 Reunion.  Sharing and collecting good quotes about the impactful value of good wine:

“Good wine makes good blood;
Good blood causeth good humors;
Good humors cause good thoughts;
Good thoughts bring forth good works;
Good works carry a man to heaven.
Ergo:
Good wine carrieth a man to heaven.”
- James Howell, to Lord Clifford early seventeenth century

From Bob Zorowitz courtesy of Stephen Sondheim:

“Out of wine comes truth,
Out of truth the vision clears,
And with vision soon appears a grand design.
From the grand design
We can understand the world.
And when you understand the world,
You need a lot more wine.”

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September 23rd, 2010

Relationship Economics Tip of the Week: Flaws in Professional Certification Processes

Exclusively for RENetworks Members…

If you look at many of the professional certification processes such as those required for a CPA, attorney, project managers, and even the medical profession, their curriculum for accreditation seldom includes content focused on the systematic disciplined process for the development of strategic business relationships. None of these processes motivate, encourage, or praise individuals for the art and science of building, nurturing, and leveraging relationships. Instead…

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September 16th, 2010

Complimentary Webinar Tomorrow on Revenue Growth – Utilizing Available Channels

Friday, September 17 | 1 PM Eastern (10 AM Pacific)
Utilizing Available Channels

Today’s most effective sales and marketing organizations recognize that customers like to buy products and services in many different ways and so they create a multi-channel approach, providing multiple opportunities for customers to buy, ranging from web-based customer portals to channel partners.  This webinar looks at best practices around utilizing the various channels to market available in today’s world. You will also receive a link for a Digital Download of this session.

Complimentary Webinar

September 15th, 2010

Relationship Economics Tip of the Week: How Nurturing Relationships Extends Business with Your Existing Customers

Exclusively for RENetworks Members…

An often undervalued, undermined, and certainly underdeveloped part of an organization is the post-sale part of the revenue generation engine. Many struggle to automatically throw a customer, which they have worked so hard to acquire, over the wall to a customer service department.

The truth is that the real selling begins after the sale. It is my belief that quality, customer service, client service, and account management should seldom be a department, but rather a fundamental mindset of the entire organization. A recent survey highlighted that…

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September 14th, 2010

Relationship Economics at Work!

Somehow people are surprised that my recommendations work! :-)

A kind note from a recent audience member.

Best,

David

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